❄️ Stay Warm – Frequently Asked Questions (FAQs)

1. What products do you sell?

We specialise in premium warming products designed to keep you cozy all year long — including heated blankets, throws, and comfort accessories that combine softness, safety, and modern design.

 

2. How long does shipping take?

Orders are typically processed within 1–2 business days.
Shipping usually takes:

5–10 business days within most regions
You will receive a tracking number as soon as your order ships.

 

3. Do you offer returns or exchanges?

Yes! We have a 30-day satisfaction guarantee.
If your product arrives damaged, defective, or simply isn’t what you expected, contact our support team and we’ll make it right.

 

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