Shipping Policy

🚚 Shipping Policy

Thank you for shopping with StoreStayWarm. We are committed to providing fast, reliable, and stress-free delivery. Below you will find details on how we ship your orders.

🌍 Where We Ship

We currently ship to:

United States 🇺🇸

United Kingdom 🇬🇧

Canada 🇨🇦

We do not ship outside these regions at this time.

🎁 Free Shipping

We proudly offer:

FREE standard shipping

on all orders to the USA, UK, and Canada — no minimum spend required.

There are no hidden fees or extra delivery charges at checkout.

📦 Order Processing Times

All orders are processed within:

1–3 business days

Once your order is packed and dispatched, you will receive a shipping confirmation email with your tracking number.

Processing times may be slightly longer during peak seasons.

 

🚀 Estimated Delivery Times

United States: 6–12 business days

United Kingdom: 5–10 business days

Canada: 7–14 business days

Delivery times may vary depending on your location and customs processing.

 

🔍 Order Tracking

Once your order ships, you’ll receive a tracking number by email.

Please allow 1–4 days for tracking updates to appear as your package enters the carrier’s system.

If tracking hasn’t updated after 5 days, feel free to contact us.

 

🛃 Customs & Import Fees

Because we ship internationally, some orders may be subject to import duties or taxes depending on your country’s regulations.

Customers are responsible for any customs charges that may apply.

 

❗ Address Errors

Please ensure your shipping address is correct at checkout.

If you made a mistake:

Contact us within 12 hours at support@storestaywarm.com

After dispatch, we cannot correct the address.

We are not responsible for packages delivered to an incorrect address provided by the customer.

 

🚫 Lost or Delayed Packages

If your order seems delayed or lost:

  1. Check the tracking link

  2. Contact your local courier

  3. Email us at support@storestaywarm.com

We will work with you to resolve the issue as quickly as possible.

 

📬 Need Help?

For any questions about shipping, feel free to reach us:

📧 support@storestaywarm.com

We’re here to help!